How To Order from our Site
Ordering your new Handmade Belt could not be more simple...
On-line transactions for Mainland UK customers
We accept Various credit card payments including
MasterCard,Visa and Barclaycard via the secure transaction processing agent
PayPal.
Mail Order for UK Customers
Should you wish to pay by cheque or postal order,
you can use the email order facility, by clicking on the 'envelope sign' next
to the item you require. This will enable you to place your order by email,
and we will send you an order confirmation. You can then print off a copy of
this and send it to us, together with your payment.
International Orders
The prices on our belts and collars do not include
the cost of post and packing. Shipping charges vary greatly depending on the
destination. Therefore, when ordering, it is necessary to select the area from
which you are ordering. The post and packaging to this destination will show
in the final cost figure
We can accept payments in:
U.S. Dollars, Canadian Dollars, Euros, and Yen
Note: Please be aware that your own country's Customs may impose an import
duty, for which you are responsible.
Prices
All prices are in UK pounds sterling
The prices featured on our belts and collars exclude Postage and Packaging
costs, these cost are added as you checkout
Goods
All items are made to measure to order by hand
If you are unsure of sizing etc please contact us by email before placing your
order
Contact
For quickest response please email enquiries
to: sales@handmadebelts.co.uk you are assured of a prompt reply
Postage & Packing
UK postage & packing is £6.25, as we are
sending out all parcels by Registered Mail. Postage and package to Europe and to America is £10.25 (per item) - Should you require additional insurance
please request a quote by email.
Payment
Mainland UK customers may pay on-line by credit card or through the post with
a cheque or postal order after receiving a confirmation email Overseas customers
may only pay by on-line credit card (Sorry Banking Changes make it impractical
for us to accept cheques from non-UK banks)
Despatch
All items are normally despatched with 10 days of order. Bulk orders will, of course take longer but an estimate of arrival can be given should this be the case. Items are posted using Royal Mail SPECIAL DELIVERY within the UK. A certificate of posting is always obtained. Overseas items are also mailed by Royal Mail international signed for as 'small packets' please ask if you require any special method of despatch. Please note that International purchasers are responsible for any import duties/taxes that might apply.
Exchange/Returns Policy
We want you to be completely satisfied with any item you purchase from us. Therefore, if you have a question regarding sizing, colour etc please ask first. Colours may vary from those shown as each computer portrays them slightly differently. We are happy to send a sample of the colour prior to your order if you request it.
Should you be unhappy with a purchase made from us, we will undertake to give you a refund - less any processing and postage charges incurred by us, provided that it is, a fault in manufacture, or an item that has slipped through our stringent quality control operation. The item must be returned immediately, unused and in its original condition. Should this be the case please email us first for return instructions and to obtain a return authorisation reference number. No refunds will be given without an Authorisation Number.
The stitching and workmanship of our products are guaranteed for one year from the date of purchase.
No refunds will be given if you have ordered the wrong size as each item is made to measure and clear instructions on how to measure your correct fitting are given on the site.
We are not responsible for returns sent uninsured.
